Innovative OEM Scaling
Train, Certify, and Deploy a Trusted Authorized Service Provider Network
GETTING STARTED
Benefits of Frost
Forge
Partnership
COMING SOON...
ANSI/DoL and International Certification
1. Customized Training
- We co-develop an OEM-certified training program tailored to your equipment and service standards—delivered both online and hands-on.
2. National ASP Coverage
- Access our growing network of certified ASPs with regional density in key markets—reducing travel time and response delays.
3. Field-Ready Documentati on
- We support O&M manual refinement, commissioning scripts, SOPs, and QA protocols—all aligned with your hardware and customer needs.
4. Performance Feedback Loops
- Post-training and post-field service feedback ensures continuous improvement and closed-loop visibility between OEMs, ASPs, and data center clients.
5. Scalable Support Model
- Expand into new markets or meet surging demand without the overhead of building your own field force.
Where to start?
Frost
Forge
Overview
The Frost
Forge
Overview Presentation is your opportunity to meet directly with our team and explore how our platform enables scalable, OEM-aligned service delivery through ASP (Authorized Service Provider) technician certification, QA oversight, and ASP enablement. This initial session provides a high-level walkthrough of our process, platform, and value proposition. It’s designed to help ASP stakeholders understand how Frost
Forge
supports product adoption in the field—without sacrificing brand integrity or installation quality. This presentation is the first step in building a scalable, technician-verified ecosystem for liquid or immersion cooling solutions.
Step 1: Onboarding
- After signing a mutual NDA, your team will be evaluated for readiness. If qualified, we initiate the ASP partnership and plan training pathways.
Step 2: Certification Training
- Your technicians complete Frost Forge’s curriculum—developed in coordination with OEMs—to receive rack-specific and safety-aligned certification.
Step 3: Field Deployment
- Upon successful completion, you’ll be listed in our national ASP directory. We’ll coordinate job assignments, data center deployments, and support documentation directly with you.
Step 4: Feedback & Growth
- We collect field performance metrics, client feedback, and OEM reviews to help you refine your team and expand your service regions.
The Frost Forge Pilot Program:
Proving the Model, Building the Future
The Frost
Forge
Pilot Program gives OEMs a structured, low-risk way to validate our technician certification and service delivery model before expanding across broader markets. It’s more than a trial—it’s a collaborative launchpad for scalable, high-quality field support. The Frost
Forge
Pilot is where quality meets scale—built to validate, refine, and prepare you for sustainable growth.
1. Program Design & Alignment
- We begin with a discovery session to align on your unique installation requirements, product specifications, and QA standards. From there, Frost Forge integrates these into a custom certification pathway for your ASPs and technicians.
2. Training & Certification Execution
- Your selected ASPs are enrolled in the Frost Forge platform, where they complete both core and OEM-specific modules. Our team facilitates hands-on training, digital learning, and live assessments to ensure field-readiness.
3. Field Deployment Under QA Supervision
- Certified ASPs are deployed on actual projects under Frost Forge QA oversight, with all work tracked, documented, and reviewed. We collect site photos, commissioning checklists, and technician reports to validate quality.
4. Data-Driven Feedback & Performance Analysis
- Throughout the pilot, we gather feedback from technicians, OEMs, and data center clients. We track metrics like response time, install quality, and issue resolution—feeding this data back into training and reporting.
5. Pilot Wrap-Up & Expansion Planning
- At the end of the pilot, OEMs receive a Pilot Impact Report and recommendations for post-pilot scaling, technician density planning, and long-term service enablement.
From Proven Model to Scalable Service Network
The Frost
Forge
pilot is just the beginning. Once we’ve demonstrated results in the field, we help OEMs scale with confidence through a structured expansion strategy built on data, technician readiness, and service zone optimization. Our post-pilot model transforms proven results into long-term operational advantage—empowering OEMs to grow without compromising on quality.
1. Pilot Impact Report
- At the close of the pilot, OEMs receive a comprehensive Pilot Impact Report detailing technician performance, QA scores, client feedback, and ASP deployment outcomes. This report provides actionable insights into service quality, response times, and certification effectiveness.
2. Seamless Transition to Full Partnership
- Based on the pilot outcomes, OEMs can choose to enter a full-service partnership with Frost Forge. This includes access to our continuously updated training modules, real-time performance dashboards, and full integration into our national ASP tracking and certification ecosystem.
3. Strategic ASP Density Planning
- Frost Forge works directly with OEMs to identify high-demand service zones—regions where recurring client needs and deployment frequency require enhanced coverage. We actively recruit and certify multiple ASPs in these areas to ensure redundancy, speed, and scalability.
4. Enhanced Reliability at Scale
- With multiple certified ASPs per region, Frost Forge minimizes technician travel time, shortens response windows, and improves SLA consistency. This regional technician density model supports sustainable, high-performance field service near critical data center hubs.
How Frost Forge Solves the OEM Field Service Gap
As liquid and immersion cooling adoption accelerates, OEMs face growing challenges in field service. Frost
Forge
was built to solve five core issues that threaten scalability, performance, and brand integrity.
- We address the technician gap by certifying vetted mechanical and electrical ASPs nationwide. This creates an instantly deployable workforce trained specifically for your equipment—without adding internal headcount.
2. Rapidly Evolving Designs
- Liquid cooling technologies change fast. Frost Forge delivers OEM-aligned training that’s continually updated, covering your latest commissioning steps, safety protocols, and service procedures.
3. Scalability
- Our network model allows you to scale field coverage quickly. We recruit and train multiple ASPs per region, giving you consistent service capabilities without managing the overhead.
4. Risk & Liability Mitigation
- While no program removes all risk, we significantly reduce it. Every technician is certified, documented, and held accountable through checklists, QA reviews, and site logs—aligned with OEM standards. Optional insurance coverage adds a further layer of protection.
5. Technician Density
- Frost Forge focuses on building ASP density near key data center hubs, ensuring multiple certified options per region. This reduces travel time, increases SLA responsiveness, and strengthens local support.
Creating a Closed-Loop Feedback System:
For Continuous Improvement & Innovation
Frost
Forge
is more than a training and certification program—it’s a dynamic platform designed to connect all key stakeholders through a continuous feedback loop that drives quality, accountability, and innovation in the field. Through this loop, Frost
Forge
acts as a centralized intelligence hub—bridging the gap between manufacturers, service providers, and operators to create a truly responsive and accountable service ecosystem.
- OEMs provide input on equipment updates, installation best practices, and known failure modes. Frost Forge integrates this knowledge directly into training modules, job aids, and QA checklists—ensuring technicians stay current with evolving product specs.
2. ASP-to-Frost Forge
- Certified ASPs submit field documentation, QA forms, photos, and commissioning logs via our centralized system. We review performance metrics and provide guidance on retraining, if needed. ASP managers also receive quarterly feedback reports with technician benchmarks.
3. Data Center-to-Frost Forge
- End clients can submit post-service feedback directly to Frost Forge, flagging successes or issues. This ensures data center stakeholders have a voice and that OEMs receive field-level insights beyond support tickets.
4. Frost Forge-to-All
- We compile the data into actionable reports and continuous improvement recommendations for OEMs, ASPs, and clients. These reports highlight technician performance, regional trends, training gaps, and opportunities for optimization.
Unlocking Sales Referral Value Across the Ecosystem
Frost
Forge
isn’t just a certification and QA platform—it’s also a trusted connector that drives qualified business opportunities across the liquid and immersion cooling value chain. Frost
Forge
creates a win-win-win by aligning interests across the supply chain—turning training and QA into a growth engine for OEMs, ASPs, and clients alike.
1. OEM Referrals to ASPs
- When an OEM participates in Frost Forge, their certified ASPs become eligible for referral when clients need installation, commissioning, or maintenance services. This creates an authorized support channel, allowing OEMs to expand reach and fulfill warranty or SLA obligations with trained, accountable technicians.
2. ASP Referrals to OEMs
- Frost Forge-certified ASPs often identify client needs for liquid cooling retrofits or new deployments. Through structured reporting and client engagement, ASPs can refer those opportunities back to participating OEMs—creating a new lead-generation pipeline for equipment sales and support contracts.
3. Data Center Referrals to Both
- Data centers that engage Frost Forge for technician certification or independent QA gain access to our roster of OEM-aligned equipment providers and regionally certified ASPs. We act as a neutral referral hub—helping clients find solutions faster, while creating value for both OEMs and service partners.
4. Incentive Alignment
- Our referral system is transparent and ethical. Whether through co-marketing, shared incentives, or performance-based escalation, all parties benefit from a structured and accountable service ecosystem.
The Frost Forge SaaS Platform:
Certify, Track, and Scale with Confidence
At the core of Frost
Forge’s
ecosystem is our powerful SaaS platform—purpose-built to streamline technician certification, field QA, and stakeholder communication across OEMs, ASPs, and data center clients. With Frost
Forge
SaaS, certification becomes measurable, QA becomes proactive, and service delivery becomes fully traceable—creating a high-trust, data-driven service environment.
1. Technician Certification & Training Portal
- Technicians access structured learning modules—including core, OEM-specific, and hands-on assessments—all within one secure dashboard. Progress is tracked in real-time, with digital badges and completion logs issued upon certification.
2. Work Order QA & Documentation
- Certified ASPs upload job checklists, site photos, commissioning logs, and technician notes directly through the platform. Each work order is time-stamped, geo-tagged, and reviewed by Frost Forge QA for compliance.
3. OEM Customization & Visibility
- OEMs have access to their own portal view, where they can review ASP performance metrics, technician completion stats, training content updates, and QA results. Custom SOPs and equipment manuals can be embedded within the learning system.
4. ASP Manager Dashboard
- ASP owners and managers can track technician progress, schedule re-certifications, and download quality/performance reports. Real-time feedback from data center clients is also routed through this interface.
5. Data Center Oversight
- Clients receive summarized QA reports, service verification documentation, and escalation tools—all integrated into a branded interface that connects to the ASP and OEM network behind the scenes.
The Frost Forge E-Commerce Platform:
Streamlining Equipment, Tools & Training Access
Frost
Forge’s
integrated e-commerce platform is designed to support field deployment at scale—providing certified ASPs, OEMs, and data center clients with fast, easy access to the gear and resources they need to do the job right. The Frost
Forge
e-commerce system turns training into action—supporting a full-service deployment model while creating new commercial opportunities for every partner in the ecosystem.
- Only Frost Forge–certified ASPs gain access to OEM-authorized tools, test kits, and specialty equipment required for liquid and immersion cooling installs. This ensures consistency, safety, and compliance on every job site.
2. OEM-Branded Product Listings
- OEM partners can list certified installation kits, replacement components, service accessories, and branded gear directly on the platform. These products are only available to certified technicians, ensuring proper handling and installation while offering a new revenue stream for OEMs.
3. Training & Curriculum Sales
- Training packages—including digital modules, hands-on labs, and in-person factory sessions—are available for purchase by ASPs and individual technicians. OEMs can monetize advanced or recurring training while maintaining control of access and content quality.
4. Streamlined Procurement for Data Centers
- Data center clients can bundle certified ASP services with pre-approved tools and kits—ensuring the right tech shows up with the right equipment every time. This reduces delays, enhances reliability, and simplifies vendor management.
Industry-Recognized Certification:
ANSI, DoL & International Alignment
Frost
Forge
is actively pursuing ANSI accreditation and U.S. Department of Labor (DoL) apprenticeship recognition to deliver nationally and internationally recognized certification standards for liquid and immersion cooling technicians. These certifications aren’t just badges—they’re strategic infrastructure. They give OEMs confidence, unlock funding, and provide a globally scalable training model for advanced cooling technologies.
- Frost Forge is aligning its technician certification framework to ANSI standards, ensuring consistency, quality, and third-party validation of our curriculum, assessment, and training outcomes. For OEMs and clients, this means our certification carries measurable credibility, auditability, and broad industry recognition.
2. DoL Apprenticeship Registration
- We’re building a registered apprenticeship model through the U.S. Department of Labor, enabling ASPs to qualify for workforce development incentives, veteran GI Bill funding, and state training grants. This makes Frost Forge certification more accessible and financially supported; while helping you build a reliable talent pipeline.
3. International Certification Pathways
- Frost Forge is developing global equivalency models and cross-border credentialing for ASPs and OEMs operating in Europe, Asia, and Latin America. This allows multinational data center clients to deploy certified labor consistently—across geographies—under a unified training and QA model.