Service You Can Trust. Uptime You Can Count On.
GETTING STARTED
Benefits for Data Centers
Frost
Forge
Overview
Frost
Forge
Pilot Program
Post-Pilot Expansion
DATA CENTER BENEFITS
The Frost
Forge
Solution
ASP Service Density
COMING SOON...
Frost
Forge
Saas Platform
Developing Data Center Benefits
ANSI/DoL and International Certification
Unlock Service Reliability, Reduce Downtime,
&
Gain OEM-Aligned Talent
Liquid and immersion cooling technologies are rapidly transforming thermal management in data centers—but they demand a new kind of technician. Frost
Forge
bridges the growing gap between advanced OEM systems and the data center's need for skilled, certified service partners. Our mission-critical training and certification platform ensures that every technician entering your facility is OEM-validated, safety-trained, and ready to maintain uptime.
Key Benefits:
- Service Standardization:
- Frost Forge-certified technicians follow consistent, OEM-approved procedures to reduce service variability and human error.
- Uptime Protection:
- Trained personnel improve MTTR and prevent unplanned outages, ensuring SLA compliance.
- Workforce Pipeline:
- Tap into a global network of trained service providers and Authorized Service Partners (ASPs) ready to deploy on-demand.
- Audit-Ready Compliance:
- Documentation, tracking, and technician validation aligned with ISO, ANSI, and data center security standards.
- Faster Commissioning:
- Technicians are trained at the factory and in simulated environments before ever entering your live environment.
- Liability Risk Mitigation:
- Proper service = fewer claims, reduced OEM disputes, and fewer cross-vendor headaches.
Frost Forge Overview
Built
for
Mission-Critical
Reliability
in
the
Age
of
Liquid/Immersion Cooling
Frost
Forge
is a global technician enablement platform focused exclusively on liquid and immersion cooling infrastructure in mission-critical environments. We partner with leading OEMs, ASPs, and data centers to ensure your advanced cooling systems are supported by certified technicians who understand the complexity, sensitivity, and risk tolerance of modern data halls.
Where legacy technician networks fall short, Frost
Forge
builds future-ready capacity. Our end-to-end model—from curriculum development with OEMs to field-readiness assessments and digital badging—creates a standardized, scalable support layer that protects uptime, safety, and investment.
For data centers, this means:
- A pre-vetted technician pool with real-world scenario training
- Direct coordination with OEMs for version control, SOP updates, and warranty protection
- Transparent tracking of field performance, certification status, and training logs
- Reduced dependence on unverified third-party contractors
De-Risk Your Adoption of Liquid Cooling with a Controlled, Measured, & OEM-Backed Pilot
The
Frost
Forge
Pilot Program is designed for data centers transitioning into liquid and immersion cooling who need confidence in technician competency and system support. Through a limited-scope, high-impact deployment, we train, certify, and dispatch service technicians—either internal or through ASPs—to work under OEM-aligned SOPs within your facility.
This program is ideal for hyperscalers, colos, and regional providers looking to validate service delivery before full-scale rollout.
What’s Included:
- Site Evaluation & Pilot Scope Definition:
- Define which racks, zones, or systems are included.
- Customized Technician Selection:
- Choose between training your in-house team or a certified ASP crew.
- Factory-Grade Training:
- Delivered via virtual labs, classroom sessions, and OEM factory simulations.
- Performance Reporting:
- Track service calls, technician behavior, and system impact in real-time.
- Risk & Liability Shield:
- Pilot technicians are certified and insured through Frost Forge protocols.
Post-Pilot Expansion
Scale Confidently with Proven Technicians, Documented Procedures, & OEM Integration
After a successful pilot, Frost
Forge
makes it simple to expand across sites, geographies, and cooling technologies. We convert your learnings into a custom service playbook and technician roadmap, helping you build internal capacity or establish reliable partnerships with ASPs.
Expansion Features:
- Dedicated Regional ASPs:
- Frost Forge matches your footprint with certified service partners in each region.
- Training Continuity & Re-Certification:
- Ongoing training ensures techs stay aligned with OEM version updates.
- Custom Curriculum Access:
- Build internal teams with training modules specific to your systems and SLAs.
- Frost Forge Portal Access:
- Track all technician deployment, training, and maintenance records.
- Compliance and Audit Readiness:
- Exportable records for ISO audits, client reports, and SLA justifications.
Whether you're scaling to a second site or 100+ MW portfolio, Frost
Forge
delivers peace of mind through consistent, high-performance service enablement.
Closing the Skills Gap - Scalable Technician Readiness
A Full-Stack Technician Enablement Platform Built for Mission-Critical Cooling
Data center stakeholders face an urgent challenge: advanced liquid and immersion cooling technologies are being deployed faster than the market can produce qualified service technicians. Untrained labor introduces downtime risk, voids OEM warranties, and threatens SLA performance.
The Frost
Forge
Solution addresses this directly—by providing an integrated training, certification, and deployment platform that ensures every technician who enters your data hall is qualified, verified, and aligned with OEM requirements.
Core Components of the Solution:
- OEM-Aligned Curriculum Development:
- Frost Forge works directly with cooling manufacturers to build training content, procedures, and competency evaluations.
- ASP Onboarding & Certification:
- Local service providers are vetted and certified, expanding technician density near your sites.
- SaaS Platform & Technician Registry:
- All certifications, service histories, and technician performance metrics are tracked and accessible through a secure portal.
- Modular Deployment Model:
- Whether you're launching a pilot or scaling globally, Frost Forge can train your internal team, your ASPs, or match you with new service partners.
Stakeholder Outcomes:
- Faster Project Readiness:
- Reduce commissioning delays with pre-trained, qualified labor.
- Service Confidence:
- Every action on your infrastructure is executed by a technician who is OEM-verified and Frost Forge–certified.
- Lower Risk Exposure:
- Reduce vendor disputes, warranty breaches, and SLA penalties tied to human error.
- Strategic Workforce Expansion:
- Build a future-proof labor pool that grows with your cooling infrastructure.
The Frost
Forge
Solution transforms technician readiness from a liability into a strategic advantage for data center operations.
Continuous Improvement Backed by Field Data
Turning Technician Performance into OEM, ASP, & Data Center Intelligence
In mission-critical environments, what gets measured gets improved—and technician service quality should be no exception. Frost
Forge
empowers data center stakeholders with a real-time, closed-loop feedback system that captures service activity, evaluates technician performance, and feeds improvements back into training and operational standards.
How the Feedback Loop Works:
- Technician Interaction Logged:
- Every service event—install, PM, repair, emergency call—is logged through the Frost Forge SaaS platform and tied to the technician, asset, and OEM.
- Field Data Collected:
- Duration, effectiveness, parts usage, deviations from SOPs, and customer feedback are recorded.
- Performance Insights Generated:
- Metrics like MTTR, first-time fix rate, and service consistency are analyzed across regions and ASPs.
- Training Adjusted:
- OEMs and Frost Forge update curriculum and re-certification paths based on real-world challenges and failure trends.
- Stakeholder Reports Delivered:
- Data centers receive regular insights to support audits, SLA reviews, and long-term planning.
Stakeholder Benefits:
- Real-Time Operational Visibility:
- See which technicians are performing well—and where gaps exist—before it impacts uptime.
- Quality Control at Scale:
- Monitor ASP performance across markets to ensure your brand standards are maintained.
- Training that Evolves:
- Your technicians are trained on today’s equipment, not last year’s manuals.
- Vendor Accountability:
- Use performance data to support contract terms, renewals, or replacements.
The Frost
Forge
Feedback Loop makes technician service quality measurable, actionable, and improvable—creating a new layer of operational intelligence for data center leadership.
Solving the Technician Density Gap Near Data Centers
Localized, OEM-Qualified Technicians—Where & When You Need Them
Data centers face a growing service gap. While OEMs are innovating rapidly in liquid and immersion cooling, the local labor market often lacks the trained, authorized technicians to support these systems. This puts uptime, SLA compliance, and warranty integrity at risk.
Frost
Forge
closes this gap by qualifying and certifying local ASPs (Authorized Service Providers) across the U.S. and internationally, matching them to the OEM technologies deployed in your facility. We enable a distributed, highly capable service ecosystem—without forcing data centers to rely on fly-in techs, overbooked OEM teams, or inconsistent third-party vendors.
How It Works:
- OEM Partnership: We work directly with cooling OEMs to translate their installation, commissioning, and service procedures into rigorous, certifiable training programs.
- ASP Qualification Pipeline: Local mechanical and electrical service firms are vetted, onboarded, and trained on the specific OEM equipment already deployed—or being deployed—in your facility.
- Technician Density by Design: Frost Forge maps ASP availability to regional data center hubs and edge markets, ensuring trained technicians are within service radius of your sites.
- Demand-Based Scaling: As your cooling footprint expands, Frost Forge expands with you—enabling ASP development in new geographies to meet projected load.
Stakeholder Benefits:
- Faster Onsite Response:
- Local ASPs reduce time-to-resolution and support SLAs across all shifts.
- Lower Service Costs:
- Avoid travel premiums, overnight hotel charges, and long OEM lead times.
- Consistent Quality:
- Every ASP technician operates under OEM-approved Frost Forge certification standards.
- Workforce Development ROI:
- You contribute to building a sustainable, trained labor ecosystem in your market—without sacrificing performance.
With Frost
Forge, stakeholders no longer need to choose between speed, cost, and quality—you get all three by enabling a dense, regional technician network, purpose-built for your OEM stack and service model.
Frost Forge SaaS Platform – Empowering DC Stakeholders
Real-Time Technician Oversight. OEM Alignment. Total Service Transparency.
Data center leaders—whether you're managing uptime, risk, compliance, or operations—require more than a technician with a wrench. You need visibility. You need accountability. And you need proof of competency before someone touches your high-value, liquid-cooled infrastructure.
The Frost
Forge
SaaS Platform gives stakeholders at colos, hyperscalers, and enterprise campuses the tools to manage technician access, validate training, and ensure every action in the white space aligns with OEM protocols and internal SLAs.
Key Features for Stakeholders:
- Live Technician Dashboard:
- See who is trained, certified, deployed, or due for recertification.
- Service History Logging:
- Every service action logged and tied to a specific technician, asset, and OEM SOP.
- SLA & KPI Reporting:
- Generate proof for clients, internal audits, or investor oversight.
- Multi-Tenant Access:
- Grant access to vendors, ASPs, or facility managers—while maintaining data control.
- API Integration:
- Plug into existing CMMS, DCIM, or ticketing systems to streamline compliance.
From the C-suite to site-level engineering managers, the Frost Forge platform replaces guesswork with data-backed confidence in your technician layer.
Building a Future-Proof Service Ecosystem
Invest in Technician Capacity Today. Protect Uptime & Profitability Tomorrow.
The data center industry faces a generational shift. New cooling technologies are outpacing legacy workforce capabilities. Many mechanical contractors are unqualified for advanced immersion or direct-to-chip systems, exposing your site to downtime, warranty risk, and SLA penalties.
Frost
Forge
gives data center stakeholders a proactive strategy to:
- Secure a vetted, OEM-trained technician workforce
- Align third-party service providers to your facility standards
- Expand service coverage in Tier II/III regions without compromising quality
Reduce liability from untrained interventions on critical systems
Whether you're building a new site or upgrading existing infrastructure, Frost
Forge
supports your long-term strategy by developing service ecosystems around your evolving technology stack. You no longer need to rely on outdated training, disconnected vendors, or untracked performance.
Raising the Global Bar for Technician Readiness
Certifying Competence. Standardizing Safety. Validating Technicians for a Global Stage.
Frost
Forge
is actively aligning its technician training and certification programs with ANSI accreditation and U.S. Department of Labor (DoL) apprenticeship standards—ensuring your data center can trust in the legitimacy, rigor, and consistency of every certified technician, globally.
For Data Center Stakeholders, this means:
- Recognized Industry Standard:
- Technicians validated by a third-party, government-aligned credentialing body.
- Cross-Border Reliability:
- Whether you operate in the U.S., Europe, or APAC, Frost Forge’s credentials ensure consistency across sites.
- Workforce Development Grants:
- Eligibility for public and private funding to upskill internal staff.
- Labor Contract Alignment:
- Credentials that meet union, subcontractor, and insurance compliance needs.
- Risk Reduction in Procurement:
- RFPs and vendor contracts can require Frost Forge certification as a baseline—ensuring quality from Day One.
As global demand for immersion and liquid cooling grows, Frost
Forge
ensures you aren’t just ready—you’re certified, protected, and ahead of the curve.