Become a Frost Forge Authorized Service Provider (ASP)

WHY BECOME AN ASP?

1. Certified Opportunities
  • Gain exclusive access to work on certified liquid and immersion cooling racks from top OEMs. Data centers trust Frost Forge ASPs because they are backed by structured, quality-assured training.
2. High-Demand Markets
  • We target regions where your services are needed most. Our national service map identifies underserved data center hubs to match you with recurring support opportunities.
3. Training That Sets You Apart
  • Receive equipment-specific certification, hands-on factory instruction (when applicable), and video-based field training built for technicians, by technicians.
4. Growth-Driven Support
  • You’ll receive SOPs, commissioning scripts, QA/QC tools, and access to Frost Forge’s ongoing updates as new technologies emerge. We help you build internal capabilities while expanding your business footprint.

Frost Forge Overview

The Frost Forge Overview Presentation is your opportunity to meet directly with our team and explore how our platform enables scalable, OEM-aligned service delivery through ASP (Authorized Service Provider) technician certification, QA oversight, and ASP enablement. This initial session provides a high-level walkthrough of our process, platform, and value proposition. It’s designed to help ASP stakeholders understand how Frost Forge supports product adoption in the field—without sacrificing brand integrity or installation quality. This presentation is the first step in building a scalable, technician-verified ecosystem for liquid or immersion cooling solutions.

Step 1: Onboarding
  • After signing a mutual NDA, your team will be evaluated for readiness. If qualified, we initiate the ASP partnership and plan training pathways.
Step 2: Certification Training
  • Your technicians complete Frost Forge’s curriculum—developed in coordination with OEMs—to receive rack-specific and safety-aligned certification.
Step 3: Field Deployment
  • Upon successful completion, you’ll be listed in our national ASP directory. We’ll coordinate job assignments, data center deployments, and support documentation directly with you.
Step 4: Feedback & Growth
  • We collect field performance metrics, client feedback, and OEM reviews to help you refine your team and expand your service regions.

Frost Forge Pilot Program: 
Launch Your Liquid Cooling Service Capability

The Frost Forge Pilot Program is your entry point into the high-demand world of liquid and immersion cooling support. Designed specifically for ASPs, the pilot allows your team to prove readiness, gain real-world field experience, and secure placement in the Frost Forge national ASP network.

This isn’t just a training run—it’s your on-ramp to scalable, high-quality service contracts with OEMs and data center operators across the country.

1. Program Design & Service Alignment
  • We begin with a discovery session to understand your team’s capabilities, regional licensing, and alignment with OEM equipment requirements. Together, we structure the pilot scope to match real-world client needs and prepare your technicians for success.
2. Technician Training & Certification
  • Your technicians will complete Frost Forge’s structured certification pathway—including general best practices and rack-specific OEM modules. Training includes hands-on instruction, digital modules, and live assessments to ensure full field-readiness.
3. Field Deployment with QA Oversight
  • Upon certification, your team will be deployed to a live client site under Frost Forge QA supervision. You’ll complete installation, commissioning, or service tasks while following provided checklists and documentation procedures. This stage validates quality and confirms operational excellence.
4. Performance Feedback & Optimization
  • We track your team’s performance throughout the pilot—reviewing technician response time, install accuracy, documentation compliance, and field issue resolution. Feedback from OEMs and data center clients is used to fine-tune your future assignments and training focus.
5. Pilot Completion & Growth Opportunities
  • At the close of the pilot, you’ll receive a performance summary and a recommendation path for continued engagement. If successful, your team will be listed in the Frost Forge ASP Directory for OEM deployments, and you’ll be eligible for expanded service territories and recurring contract work.

Post- Pilot Expansion: 
From Proven Model to Scalable Service Network 

The Frost Forge Pilot Program is your entry point into the high-demand world of liquid and immersion cooling support. Designed specifically for ASPs, the pilot allows your team to prove readiness, gain real-world field experience, and secure placement in the Frost Forge national ASP network.

This isn’t just a training run—it’s your on-ramp to scalable, high-quality service contracts with OEMs and data center operators across the country.

1. Program Design & Service Alignment
  • We begin with a discovery session to understand your team’s capabilities, regional licensing, and alignment with OEM equipment requirements. Together, we structure the pilot scope to match real-world client needs and prepare your technicians for success.
2. Technician Training & Certification
  • Your technicians will complete Frost Forge’s structured certification pathway—including general best practices and rack-specific OEM modules. Training includes hands-on instruction, digital modules, and live assessments to ensure full field-readiness.
3. Field Deployment with QA Oversight
  • Upon certification, your team will be deployed to a live client site under Frost Forge QA supervision. You’ll complete installation, commissioning, or service tasks while following provided checklists and documentation procedures. This stage validates quality and confirms operational excellence.
4. Performance Feedback & Optimization
  • We track your team’s performance throughout the pilot—reviewing technician response time, install accuracy, documentation compliance, and field issue resolution. Feedback from OEMs and data center clients is used to fine-tune your future assignments and training focus.
5. Pilot Completion & Growth Opportunities
  • At the close of the pilot, you’ll receive a performance summary and a recommendation path for continued engagement. If successful, your team will be listed in the Frost Forge ASP Directory for OEM deployments, and you’ll be eligible for expanded service territories and recurring contract work.

Creating a Closed-Loop Feedback System: 
Turning field experience into actionable improvements—together.

As liquid and immersion cooling adoption accelerates, OEMs face growing challenges in field service. Frost Forge was built to solve five core issues that threaten scalability, performance, and brand integrity.

1. Labor Shortage
  • We address the technician gap by certifying vetted mechanical and electrical ASPs nationwide. This creates an instantly deployable workforce trained specifically for your equipment—without adding internal headcount.
2. Rapidly Evolving Designs
  • Liquid cooling technologies change fast. Frost Forge delivers OEM-aligned training that’s continually updated, covering your latest commissioning steps, safety protocols, and service procedures.
3. Scalability
  • Our network model allows you to scale field coverage quickly. We recruit and train multiple ASPs per region, giving you consistent service capabilities without managing the overhead.
4. Risk & Liability Mitigation
  • While no program removes all risk, we significantly reduce it. Every technician is certified, documented, and held accountable through checklists, QA reviews, and site logs—aligned with OEM standards. Optional insurance coverage adds a further layer of protection.
5. Technician Density
  • Frost Forge focuses on building ASP density near key data center hubs, ensuring multiple certified options per region. This reduces travel time, increases SLA responsiveness, and strengthens local support.

Creating a Closed-Loop Feedback System: 
Turning field experience into actionable improvements—together.

Frost Forge works directly with ASP managers and technicians to gather structured feedback across the service lifecycle—from pre-deployment readiness to post-job analysis. This creates a real-time improvement loop that benefits your team and strengthens our entire network.

1. Technician Report Submissions
  • After every deployment, field techs submit standardized QA forms, photos, and lessons learned. These inputs help identify training gaps, tools needed, and field-level challenges—straight from the source.
    • → Benefit: Your voice shapes future training and toolkits, helping your techs get what they need to succeed.
2. OEM & Client Feedback Integration
  • We collect feedback directly from OEMs and data center clients about your team’s performance, communication, and install quality. All data is summarized in periodic ASP performance reviews.
    • → Benefit: Know how your team is perceived and what improvements can lead to more work and stronger relationships.
3. Training Module Adjustments
  • If repeated field challenges or requests emerge, Frost Forge updates certification materials to close those gaps—keeping your team up to date with the latest procedures and real-world tactics.
    • → Benefit: You get better-prepared techs, lower rework rates, and higher first-time fix success.
4. ASP Performance Insights Dashboard (coming soon)
  • Track your team’s average QA score, job completion rate, and client satisfaction compared to other certified ASPs. View historical trends and growth opportunities.
    • → Benefit: Use objective data to promote your team, secure more regions, or mentor new techs.
5. Two-Way Advisory Forums
  • We host regular ASP roundtables and invite feedback from partners on everything from training design to service workflows and Frost Forge tools.
    • → Benefit: Help shape the future of Frost Forge and gain early access to new features, programs, and OEM relationships.

ASP Service Contract Growth with Frost Forge:
Turning successful deployments into long-term, recurring revenue opportunities.

At Frost Forge, we’re not just training field technicians—we’re building the next generation of service organizations. Once your team is certified and proven in the field, Frost Forge actively supports your transition into long-term service contracts with OEMs and data center clients. By partnering with Frost Forge, you get more than just technician training—you gain a strategic partner invested in your long-term growth. Whether you're a small team looking to break into the market or an established contractor ready to scale, we help you move from technician enablement to business expansion.

šŸ” How Frost Forge Fuels Contract Growth for ASPs
1. Pilot-to-Contract Roadmap
  • After a successful pilot project, we work with the OEM and data center client to evaluate your performance and identify opportunities for contract-based service engagement—including SLAs, defined territories, and technician capacity planning.
    • → Benefit: Your successful work becomes a stepping stone to steady, forecastable revenue.
2. Regional Service Zone Expansion
  • Frost Forge maps high-demand data center regions and pairs clients with certified ASPs capable of servicing those zones. As demand grows, we help you expand technician coverage, certify additional staff, and capture larger geographic contracts.
    • → Benefit: You grow your presence in key markets—and we support your scale-up with training and planning.
3. Streamlined RFP Access
  • Certified ASPs are prioritized when OEMs or data center clients issue Requests for Proposals (RFPs) for upcoming deployments. Frost Forge vets and distributes these opportunities based on your location, specialization, and capacity.
    • → Benefit: Be first in line for new work—without chasing every opportunity from scratch.
4. Performance-Based Visibility
  • Your field data, QA scores, and client feedback help you stand out within the Frost Forge network. Top-performing ASPs are promoted internally to OEM partners and client project teams during contract planning discussions.
    • → Benefit: Your reputation becomes your strongest sales tool—with Frost Forge advocating for your growth.
5. Managed Service Contract Templates (Coming Soon)
  • Frost Forge will offer pre-structured service contract templates for use with OEMs and clients—standardizing pricing tiers, response windows, equipment requirements, and escalation paths.
    • → Benefit: Faster contracting cycles and fewer legal roadblocks mean quicker onboarding to recurring jobs.

The Frost Forge SaaS Platform: 
Certify, Track, and Scale with Confidence

At the core of Frost Forge’s ecosystem is our powerful SaaS platform—purpose-built to streamline technician certification, field QA, and stakeholder communication across OEMs, ASPs, and data center clients. With Frost Forge SaaS, certification becomes measurable, QA becomes proactive, and service delivery becomes fully traceable—creating a high-trust, data-driven service environment.

1. Technician Certification & Training Portal
  • Technicians access structured learning modules—including core, OEM-specific, and hands-on assessments—all within one secure dashboard. Progress is tracked in real-time, with digital badges and completion logs issued upon certification.
2. Work Order QA & Documentation
  • Certified ASPs upload job checklists, site photos, commissioning logs, and technician notes directly through the platform. Each work order is time-stamped, geo-tagged, and reviewed by Frost Forge QA for compliance.
3. OEM Customization & Visibility
  • OEMs have access to their own portal view, where they can review ASP performance metrics, technician completion stats, training content updates, and QA results. Custom SOPs and equipment manuals can be embedded within the learning system.
4. ASP Manager Dashboard
  • ASP owners and managers can track technician progress, schedule re-certifications, and download quality/performance reports. Real-time feedback from data center clients is also routed through this interface.
5. Data Center Oversight
  • Clients receive summarized QA reports, service verification documentation, and escalation tools—all integrated into a branded interface that connects to the ASP and OEM network behind the scenes.

Developing ASP Benefits

Frost Forge’s integrated e-commerce platform is designed to support field deployment at scale—providing certified ASPs, OEMs, and data center clients with fast, easy access to the gear and resources they need to do the job right. The Frost Forge e-commerce system turns training into action—supporting a full-service deployment model while creating new commercial opportunities for every partner in the ecosystem.

1. Business Development Support
  • Marketing exposure via Frost Forge's OEM and client-facing channels. 
  • Client matching based on territory and capacity. 
2. Added ASP Program Features
  • Factory-based and remote training 
  • Digital badging and technician profiles 
  • Service playbooks and SOPs
  • Co-branded marketing 
3. Continuous Improvement and Innovation 
  • Ongoing Curriculum Updates Based on Field Data
    • Frost Forge continuously refines training modules based on real-world job reports, QA reviews, and OEM updates. ASPs receive new modules and micro-trainings to keep technicians aligned with evolving equipment and service expectations.
  • Technician Progression & Mentorship Pathways
    • Introduce structured career ladders and mentorship roles for senior technicians to coach new recruits. Promote long-term retention and internal team development within your ASP organization.
  • Frost Forge Innovation Labs Access
    • Select ASPs will gain early access to prototype training modules, new OEM technologies, and experimental QA workflows through our Innovation Labs program—ensuring your team remains on the cutting edge of commissioning and service.
  • Smart Tools Integration
    • Future integrations with AR/VR job assist tools, AI-powered diagnostics, and digital commissioning tablets will be rolled out to top-performing ASPs—improving speed, consistency, and job site accuracy.
  • ASP Advisory Council Participation
    • Top-tier ASPs will be invited to join the Frost Forge ASP Advisory Council—shaping training standards, toolkits, and future program improvements while gaining early visibility into upcoming OEM partnerships.
  • Verified Field Data Benchmarking
    • Access anonymized, industry-wide performance benchmarks that help you measure your team's performance (SLA compliance, first-time fix rates, response time, etc.) against national averages—driving internal improvement.
  • Sustainability & Safety Enhancements
    • Collaborate with Frost Forge on new safety procedures, refrigerant handling best practices, and sustainability tracking tools to meet environmental standards and client expectations.
  • Recognition & Awards Program
    • Annual Frost Forge ASP Awards will recognize outstanding field performance, technician excellence, and innovation in service delivery—helping build your reputation and attract talent.

Industry-Recognized Certification: 
ANSI, DoL & International Alignment

Frost Forge is actively pursuing ANSI accreditation and U.S. Department of Labor (DoL) apprenticeship recognition to deliver nationally and internationally recognized certification standards for liquid and immersion cooling technicians. These certifications aren’t just badges—they’re strategic infrastructure. They give OEMs confidence, unlock funding, and provide a globally scalable training model for advanced cooling technologies.

1. ANSI Accreditation (American National Standards Institute)
  • Frost Forge is aligning its technician certification framework to ANSI standards, ensuring consistency, quality, and third-party validation of our curriculum, assessment, and training outcomes. For OEMs and clients, this means our certification carries measurable credibility, auditability, and broad industry recognition.
2. DoL Apprenticeship Registration
  • We’re building a registered apprenticeship model through the U.S. Department of Labor, enabling ASPs to qualify for workforce development incentives, veteran GI Bill funding, and state training grants. This makes Frost Forge certification more accessible and financially supported; while helping you build a reliable talent pipeline.
3. International Certification Pathways
  • Frost Forge is developing global equivalency models and cross-border credentialing for ASPs and OEMs operating in Europe, Asia, and Latin America. This allows multinational data center clients to deploy certified labor consistently—across geographies—under a unified training and QA model.